Queries and Concerns

Talbot Heath is committed to communicating effectively with parents, answering queries and addressing any concerns promptly.

We upload information relating to trips, term dates, uniform, clubs, fixtures, school policies, medical information on our parental page of the website. You should be able to find all the information you require at this location. Form and class teachers should be the first point of contact relating to day to day queries. There may be an occasion, however, when parents wish to address a specific query or concern to an individual member of staff.

To this end, please find a list of staff and their email addresses who are able to supply information or resolve concerns.

 

General Queries

Senior School office : office@talbotheath.org

Junior School office jsoffice@talbotheath.org

The Senior and Junior office staff are able to deal with general queries and pass on queries or information to specific staff. For reasons of cyber security we do not publish the email addresses of all staff.

 

Pastoral Queries

Ms Anna Talbot : Deputy Head, Senior School pastoral lead

atalbot@talbotheath.org

Mrs J Brown : Deputy Head, Junior School pastoral lead

jbrown@talbotheath.org

Ms Talbot and Mrs Brown are able to deal with any pastoral concern relating to Senior or Junior pupils, liaising with form staff and our medical staff if necessary

 

Safeguarding

Ms Anna Talbot : Deputy Head, Designated Safeguarding Lead

atalbot@talbotheath.org

Elaine Brook : Governor

 

Finance

Mrs C Handel : Bursar (COO)

finance@talbotheath.org

Mrs Handel and her team in the Finance Department are able to deal with any queries relating to finance.

 

Transport

For information about routes and bookings please contact Mrs Fuller at dfuller@talbotheath.org

 

Appointments with the Head.

Mrs Pollington should be contacted to arrange an appointment with Mrs Harris.

apollington@talbotheath.org

 

Complaints

The School aims to resolve concerns promptly and efficiently in line with the School’s complaints policy which can be found here